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DELL

Dell is an American multinational technology company that develops, sells, repairs, and supports computers and related products and services, and is owned by its parent company of Dell Technologies Dell sells personal computers (PCs), servers, data storage devices, network switchessoftware, computer peripheralsHDTVs, cameras, printers, and electronics built by other manufacturers. The company is known for how it manages its supply chain and electronic commerce. This includes Dell selling directly to customers and delivering PCs that the customer wants.  Dell was a pure hardware vendor until 2009 when it acquired Perot Systems. Dell then entered the market for IT services. The company has expanded storage and networking systems, now aiming to expand from offering computers only to delivering a range of technology for enterprise customers . Dell’s manufacturing process covers assembly, software installation, functional testing (including “burn-in”), and quality control. Throughout most of the company’s history, Dell manufactured desktop machines in-house and contracted out the manufacturing of base notebooks for configuration in-house .

Products

Scope and brands

The corporation markets specific brand names to different market segments.

Its Business/Corporate class includes:

Dell’s Home Office/Consumer class includes:

  • Inspiron(budget desktop and notebook computers)
  • XPS(high-end desktop and notebook computers)
  • G Series(high/medium-performance gaming laptops)
  • Alien ware(high-performance gaming systems)
  • Venue(Tablets Android / Windows)
  • Dell’s Peripherals class includes USB key drivesLCD televisions, and printersDell monitorsincludes LCD TVsplasma TVs and projectors for HDTV and monitors. Dell Ultra Sharp is further a high-end brand of monitors.
  • Dell service and support brands include the Dell Solution Station(extended domestic support services, previously “Dell on Call”), Dell Support Center (extended support services abroad), Dell Business Support (a commercial service-contract that provides an industry-certified technician with a lower call-volume than in normal queues), Dell Ever dream Desktop Management (“Software as a Service” remote-desktop management, originally a SaaS company founded by Elon Musk‘s cousin, Lyndon Rive, which Dell bought in 2007), and Your Tech Team (a support-queue available to home users who purchased their systems either through Dell’s website or through Dell phone-centers).
  • Discontinued products and brands include Axim(PDA; discontinued April 9, 2007)    Dimension (home and small office desktop computers; discontinued July 2007), Dell Digital Jukebox (MP3 player; discontinued August 2006), Dell Power App (application-based servers), Dell OptiPlex (desktop and tower computers previously supported to run server and desktop operating systems), Dell Unix (an SVR4-based Unix operating system for its Dell-branded PCs and workstations; discontinued in 1993) and Dell Mobile Connect Windows Mobile application